BusyKids Toy Workbench

📦 Shipping

We ship within Germany, Austria, and Switzerland.

🤎 Germany

• Free shipping on orders over €100
• Delivery depends on the item, within the stated delivery time on the product page.

🤎 Austria
Flat rate shipping cost €19.90

🤎 Switzerland
Convenient delivery via MeinEinkauf.ch – no customs clearance for you.

Once your order has been shipped, you will automatically receive a shipping confirmation including tracking information.

🔁 Returns & Cancellations

You can cancel your order within 14 days of receipt without giving any reason.

Returns are handled conveniently via our returns portal.

Please note that the cost of return shipping is borne by the buyer. For freight items, higher return shipping costs may apply.

Personalized or custom-made products are excluded from the right of withdrawal.

💸 Refunds

After receipt and inspection of your return, we will refund the purchase amount to the original payment method within 14 days.

We may withhold the refund until we have received the goods or until you have provided proof of return shipment.

🤎 Over 130,000 families already trust SCHNULLERBACKE's experience.

🎯 What makes SCHNULLERBACKE special?

Since 2017, we have been supporting families in their search for high-quality products for children's rooms, play areas, and everyday family life. Instead of arbitrary mass-produced goods, you'll find carefully selected brands and products with us that combine quality, design, and suitability for everyday use.

🛡️ Are the products safe and child-friendly?

The safety of children is our top priority. That's why we work exclusively with manufacturers who share our high standards for quality, workmanship, and materials. Many products are made from tested materials free of harmful substances and are specially developed for the needs of children.

🌍 Where and how are the products made?

We rely on selected manufacturers from Europe and value high-quality materials, short supply chains, and responsible production. Many of our partners produce in small manufactories or family-run businesses within the EU.

🧠 What do the products promote?

Whether it's a play sofa, climbing set, ball pit, baby hammock, or stroller – our products support children in discovering, moving, learning, and growing. Creativity, independence, and an active childhood are at the forefront.

🙋‍♀️ What if I have questions?

Our customer service is personally available for you – fast, friendly, and solution-oriented. Whether it's product advice, delivery time, color choice, or returns – we are happy to help you.

🤎 Our Promise

SCHNULLERBACKE stands for carefully selected products, high-quality brands, and personal service. Over 130,000 families already trust our experience – and the fact that we only offer products that we would choose for our own families.